CULTURAL AND SYSTEM RELATIONAL CAPABILITIES ON BUSINESS PERFORMANCE: ROLE OF VALUE CO-CREATION ACTIVITIES

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ABSTRACT
This paper aims to examine the effect of cultural relational cap- ability, managerial systems relational capability, value co-creation activities on business performance. The respondents are the own-ers of fashion retail SMEs in Indonesia. The data was processed by using Structural Equation Modeling. This study found that cultural relational capability and managerial systems relational capability have a significant effect on value co-creation activities and busi-nes performance. Furthermore, value co-creation activities can be a mediator of the relationship between cultural relational capability and managerial systems relational capability on busi-ness performance.

Kategori : Jurnal Internasional
Nama Jurnal : JOURNAL OF ASIA-PACIFIC BUSINESS
ISSN : 1059-9231
Volume : -
Nomor : -
Halaman : 1 s/d 20
Tahun : 2022
Peneliti : Mulyana,, Tatiek Nurhayati,, H. Lutfi Nurcholis,
Diunggah Tanggal : Senin, 2022-04-11